Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you supply willingly. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though payments are securely handled through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget needs. This helps us deliver a tailored service that meets your corporate requirements.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

SummitGrainLoft respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted transmissions, and restricted access to personal data inside our organization.

Although we employ robust security controls, no internet transmission method is completely risk-free. We regularly update our security practices to counter emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. In accordance with applicable laws, you may be entitled to access, amend, erase, or limit how your data is used.

To exercise them, reach out using the contact details at the policy's end. We will reply within a timeframe required by law.

Data Retention

We keep personal data only as long as needed to deliver services and meet legal obligations. Retention durations depend on the data type and its purpose.

Cookies and Website Tracking

We employ cookies and comparable technologies to enhance your browsing experience and understand how users interact with our site. Cookies enable us to store your preferences and assess site performance.

You can adjust cookie settings in your browser, but turning off some cookies may impact how the site functions. For more details about our cookies approach, consult our Cookie Policy.

Third-Party Links

The site might include links to third-party sites or services. This privacy policy covers only SummitGrainLoft and our site. We are not accountable for the privacy practices of external sites.

We recommend examining the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We may revise this privacy policy from time to time to reflect evolving practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" date near the top of this policy.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.